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CLIENT: *****

Thank you for selecting Whangarei Homestagers and Interior Design Limited for your Decluttering and Organising needs. This letter will confirm our agreement concerning the professional services we will provide for you at *****


CONFIDENTIALITY AND PRIVACY: Whangarei Homestagers provides a professional and confidential service. Any photographs and testimonials will only be used with the consent of the client concerned. If you agree photographs will be taken before,after and during sessions. These will only be reproduced for publicity purposes with your permission.The only way in which you may be mentioned to others is in the context of my own services, and is depersonalised and unidentifiable (e.g. “a client in Kamo”, “an artist in Riverside”). It is sometimes helpful to be able to give examples to other clients of how a particular situation may be addressed.

DISCLAIMER: Whangarei Homestagers provides advice and encouragement in the decluttering and organising process. Whangarei Homestagers can therefore accept no responsibility for actions of the client . It is ultimately the clients decision to let go of items and Whangarei Homestagers accepts no responsibility for the actions the client takes on the basis of that advice be that, at the time of consultation, engagement in the organising or decluttering process, or at any subsequent or future date following any engagement or consultation.
​As ​​​​​​​Whangarei Homestagers are not valuers of art or other items ​​​of special value or rarity, clients are advised to seek their own valuations of any items.
Whangarei Homestagers handle items with care. In the case of accidental damage or loss, howsoever caused, the client acknowledges that Declutter Me will not be held liable for losses or damage howsoever caused in their engagement.
Whangarei Homestagers hold a public liability insurance with an indemnity of $1 million.

LIMITS OF WORK: Please note that we do not provide a cleaning or removal service. Any large or heavy items that need removing may require a third party to help. We are happy to find and recommend removal companies,odd job men and cleaning services that can assist in the decluttering and organising process. If access to your home or premises is restricted or unsafe, I reserve the right to charge for lost time and expenses incurred.

REMOVAL OF ITEMS: Items to be removed from your premises either for disposal or to other locations must be done at your own discretion.

BREAKS: Decluttering can be particularly emotionally draining and we advise to have some breaks. We will help you declutter at your own pace although guiding you with our expertise. A 30 minute break is required for any sessions lasting five or six hours. 

INSURANCE: Client is required to have insurance coverage for all furnishings and materials during handling, moving, storage, and installation. Client is responsible for ensuring that their insurance coverage is sufficient per this Agreement. Designer cannot be held responsible for inadequate insurance coverage.

PAYMENT TERMS: A deposit is required on booking your time and date.
Hourly services are billed at $75 plus GST per hour
The client will receive an invoice, which they can pay using cash or bank transfer made payable to Whangarei Homestagers and interior Design Limited due 7 (seventh) days after receipt of invoice..

LATE PAYMENT FEE: Whangarei Homestagers reserve the rights to charge overdue fee, and any collection cost including solicitor’s fees on all accounts not paid by their due date.
A late charge of 2.5% PLUS GST per bill will be added to invoices 7 days past due.

METHOD OF PAYMENT: Check payments are accepted, pay pal, bank transfer and credit cards.
Credit card payments will incur a 3% transaction fee.
Any declined payments will incur a $25.00 fee and we reserve the right to cease all work until alternative payment arrangements are made.

CANCELLATION: Both Whangarei Homestagers and the client have the right to cancel the contract due to unavoidable circumstances. 
agreed date and time, and the appointment is not re-scheduled within one week of such cancellation (one re-scheduling), the client will be charged 50% of the amount due.


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